Shipping Policy

Shipping Policy

At Nanchang Bo Qian Cosmetic Co., Ltd., we prioritize seamless shipping processes to ensure our B2B wholesale and customization clients receive their orders efficiently and reliably. Our Shipping Policy outlines the guidelines and procedures governing the shipment of products to our valued business partners. Please review the following information carefully:

  1. Order Processing Time:

    • Upon receiving your order, our team will initiate processing within 1-2business days. This processing time may vary depending on the volume and complexity of your order.
  2. Shipping Methods:

    • We offer a variety of shipping options to meet your specific needs. This includes the majority of global logistics providers such as UPS, FedEx, DHL, ePacket, and more to provide you with a convenient yet guaranteed service. 
  3. Shipping Costs:

    • Shipping costs are calculated based on order weight, dimensions, destination, and selected shipping method. These charges will be clearly listed in the PI sent to you.
  4. Customs and Duties:

    • For international orders, please note that customs duties, taxes, and other fees may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We advise contacting local customs authorities for more information on applicable fees
  5. Tracking Information:

    • Once your order has been processed and shipped, our salesperson will send you an email with tracking information. This allows you to monitor the status of your shipment and track its progress until it reaches its destination.
  6. Delivery Timeframes:

    • Delivery times vary depending on the selected shipping method and the destination of the shipment. While we strive to deliver orders promptly, please note that unforeseen circumstances such as weather delays or carrier disruptions may impact delivery schedules.
  7. Order Tracking and Support:

    • If you have any questions or concerns regarding your shipment, our customer support team is available to assist you. Please contact us via email ( (+86 13397092095) with your order number, and we will provide timely updates and address any inquiries you may have.
  8. Returns and Exchanges:

    • Please refer to our Returns and Exchange Policy for information regarding product returns, exchanges, and refunds. We aim to facilitate a smooth and hassle-free process for resolving any issues with your order.
  9. Policy Updates:

    • We reserve the right to modify our Shipping Policy at any time. Any changes or updates to the policy will be communicated to our B2B clients via email or through our website.

By placing an order with Nanchang Bo Qian Cosmetic Co., Ltd., you agree to abide by the terms and conditions outlined in this Shipping Policy. We are committed to providing exceptional service and ensuring a positive shipping experience for our valued B2B partners.

If you have any further questions or require assistance, please do not hesitate to contact us. Thank you for choosing Nanchang Bo Qian Cosmetic Co., Ltd. for your wholesale and customization needs.